Egoli Place of Gold

I can highly recommend Egoli Jewellers. Whether I have had jewellery repaired, replaced, purchased off the shelf or had a custom design made, I have always been 100% happy with the end result and the level of customer service. My latest purchase, a custom designed ring, is simply exquisite and I couldn’t be happier. The level of craftsmanship is superb and I was very happy with the consultation during the design process. If you want personalized service by real artisan jewelers, this is the place to go.

I have had an idea for our 25th anniversary and I walked in at Egoli and asked Tim to modify our old wedding rings to fit on some new band rings that I've ordered somewhere else...They have done a marvelous job, but not only that, they have even recommended another jeweler that can finish the job for me using a laser soldering machine, without damaging the new rings.Great service and craftmanship, so hard to find these days...highly recommended.A big thank you !Marius

I recently went to Egoli with a wedding set that needed attention after I lost two stones and required additional repairs. I can honestly say I was delighted with both the service and repairs that were undertaken at an affordable price. Keep doing what you are doing :-)

Over 20 years ago, I was gifted my grandmother’s 1919 engagement ring. The ring setting was somewhat worn and needed a jeweller’s attention. So, I approached Tony from Egoli to ask about the best way to restore and reset my precious family heirloom. Tony was patient, kind and caring, all the while noting my concern about preserving my precious memories. Alongside Tony, Nicki added her ideas to help design and create a classic but modern new ring for me. To this day, my eternity ring, beautifully crafted from my Grandmother’s gold and diamonds, has stood the test of time. I was so thrilled with the honesty, professionalism and beautiful craftsmanship I received all those years ago, that my husband and I have since had many gold pieces created and redesigned, including both our wedding bands and a beautiful custom-made emerald ring. With this continued excellent service, my son and daughter, my cousin as well as other family friends, have also become loyal and satisfied customers. I highly recommend Egoli for all your jewellery needs.

I'm passionate about my jewellery & when I moved from Vic to WA in 86 one of my priorities was to find an honest, knowledgeable, expert craftsman jeweller, as I'd had a couple of really bad experiences with jewellers in Victoria. The most heartbreaking was when I had my large white gold diamond cluster engagement ring re designed. I felt the style had dated, & I also wanted to change to yellow gold. I decided on a solitaire ring, & having the remaining diamonds set into earrings. When completed, I took both in for valuations,only to discover that my original diamonds had been replaced with inferior stones~I was gutted.Hence my scepticism with all jeweller's until the late 90's when I found Egoli & have been both buying from, & having work done with them ever since. (I noticed I'd lost a stone from my Colombian Emerald & Diamond ring a few weeks ago, so took it in for a replacement & eagerly awaiting the beautiful finished result). Tony, Nicki, Tim, Jason & the staff are everything & more than you could ever wish for when entrusting your precious & valuable gems in their hands.Their expertise, knowledge, skilled craftsmanship, honesty, helpful advice/communication, & super friendly service is beyond brilliant~it's over & above the expectations I've had with any other jeweller I've used in the past. I have no hesitation whatsoever in highly recommending Egoli, especially if you're like I was after a bad experience & wary of jeweller's~they're THE BEST!! Thanks for all your help over the last 20 plus years everyone at Egoli.

I have been going to Egoli for many years now. I have had different rings modified and remade and I have always enjoyed visiting them. They are all very patient, helpful and so understanding about everything I have ever asked of them. The craftsmanship is second to none, I won't go anywhere else even though we have moved away from the area. It feels like I am visiting friends whenever I go there.

Amazing is an understatement.Welcoming friendly staff.Due to an injury to my hand I sadly I had to have my engagement & wedding rings cut off". My finger was extremely swollen

I should have checked the negative reviews before my wife took her gold chain bracelet to be repaired here. The chain had a small locket that had started to unclip itself, posing a high risk that the bracelet could be lost. My wife’s brief to the jeweller was to fix the bracelet so that is would be safe to wear (my wife made no suggestion as to how that should be done – how could she? – she isn’t a jeweller). The very first time she wore the bracelet after the locket was ‘repaired’, it unclipped itself. The next time she wore it, she made sure she pressed the lock mechanism more firmly, but same result – it came adrift by itself. Admittedly she took a long time to return to the store to complain (5 months – Christmas, Covid and various other things got in the way, and it is jewellery that one wears infrequently), but the owners were disinterested in taking any ownership of the poor workmanship for which they had charged $120. They refused to find the repair docket (claimed they didn’t keep them for jobs 5 months back) and said the locket should not have been ‘repaired’, it should have been replaced. The owner didn’t explain how that option could have been our fault – after all we hadn’t stipulated how the job should be done! I couldn’t believe the unhelpful response that my wife had received, so I went to the shop. The owner wasn’t there, but the jeweller I spoke to proposed welding the locket closed thereby turning it into a charm and then fitting a new lock clasp – i.e. what should have been done at the start. He quoted $270 for the new work. I queried whether I would get a deduction for the unsuccessful ‘repair’ and the jeweller agreed to find the repair docket (apparently they weren’t discarded as we had previously been led to believe!). I would have agreed to this shop having a second attempt at fixing the locket had they agreed to deduct the cost of their failed first attempt, but they were only prepared to give us a $40 discount. I decided, given the standard of the work and customer service first time around, we were better off leaving them with the $120 (and a bad taste in ones mouth) than getting another bad job.

I have been using Egoli for the last 20 years and Tony and Nicki have been absolutely brilliant making all of my custom made jewellery. The team at Egoli are such friendly and helpful people, nothing is too much to ask. Always honest valuations of pieces that I have brought in and the creation of stunning rings from my old gold. I would recommend Egoli to anyone who wants special one off pieces or just a resize, clean and polish.Thanks Egoli

The team at Egoli have been so incredibly helpful. I recently had some jewellery remodelled and I wasn't entirely sure what I wanted. Everyone there listened to what I told them, looked at the various photos I brought in of items I liked, gave me advice based on the pieces I had brought in, and ultimately designed some exquisite jewellery for me to wear. Initially I had planned to wear the rings I had made only occasionally, but they are so lovely that I now wear them every day, and people compliment them all the time. The guys at Egoli have also since made my Grandmother's wedding ring into a ring for me to wear, and it turned out so perfectly, I couldn't be happier. Once again, the service I received from everyone there was nothing short of exceptional, and on top of that, a lot of kindness was shown, given it was such a sentimental piece for me. Can't recommend the workmanship and service here highly enough!